Privacy policy

Privacy Policy

Effective Date: February 2026

Alkaline Coffee Company (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you make a purchase, sign up for emails, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

  • Account login credentials

  • Any information you voluntarily submit

B. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring website

  • Date and time of visit

  • Cookies and tracking data

C. Marketing & Communications Data

If you opt into marketing, we may collect data related to:

  • Email opens and clicks

  • SMS interactions

  • Ad engagement

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Manage subscriptions

  • Improve website functionality and user experience

  • Send promotional communications (if you opt in)

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

A. Service Providers

Third parties who assist in operating our business, such as:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Website hosting providers

  • Analytics providers

These parties are only permitted to use your information for business purposes.

B. Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Personalize content

  • Deliver targeted advertising

You may disable cookies through your browser settings; however, some features may not function properly.

5. Email & Marketing Communications

You may opt out of marketing emails at any time by:

  • Clicking the “unsubscribe” link in our emails

  • Contacting us directly

Please note that transactional emails (order confirmations, shipping updates) will still be sent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce agreements

8. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • The right to access your personal data

  • The right to correct inaccurate information

  • The right to request deletion

  • The right to opt out of targeted advertising

  • The right to data portability

9. California Residents (CCPA/CPRA Notice)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected

  • The right to request deletion

  • The right to opt out of the sale or sharing of personal information

We do not sell personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date.

Your continued use of our Services after changes indicates acceptance.

11. Contact Us

Alkaline Coffee Company
5480 Katella Ave. Unit 210 Los Alamitos, CA 90720